Experience & Background

Lead designer on AI products, onboarding, and the design system across 4 enterprise products serving 68,000 members.

• Led end-to-end design of an LLM-powered chatbot across 4 products for 68,000 members, adding trust indicators that show each answer's data source after testing. Cut report generation time 45% and freed about 1,300 support hours a year.
• Led user research and design for PromoIQ (2026), turning an ML promotions forecast into a product buyers can trust and act on.
• Built a unified, tokenized design system from scratch, using Claude to speed up documentation. Est. $1.1M a year saved.
• Partnered with PM and engineering to ship a procurement analytics product, saving analysts about 8,320 hours a year.
• Redesigned member onboarding and engagement (Launchpad 2.0), including a new dashboard built on the design system.
• Ran ongoing usability testing with customers, distributors, and manufacturers, driving a 125% increase in user engagement.

Owned design for a team chat app on desktop, iOS, and Android, rated 4.9 on the App Store from 15,000+ reviews.

• Designed audio messages end to end, from research and prototypes through launch, for fast-moving frontline teams.
• Moved the team to Figma and built iOS and Android design systems, making handoff 60% faster (est. $156K a year).
• Designed an admin portal for bulk user and org management, removing about 95 hours a year of manual admin work.
• Started a weekly usability testing group across customer industries, raising user satisfaction 147%.

Lead designer for 4 enterprise data security products with $74.5M in combined annual revenue.

• Built a testing program with security analysts that validated 48 features a year and raised satisfaction 70%.
• Created the product design system, estimated to save $3.75M over 2.5 years.
• Added a design review step before release, saving about 750 engineering hours in rework.

Mentored 35+ students through the UX bootcamp program until CareerFoundry closed in March 2026.

Mentored 20+ students through the UX bootcamp program.